Get In Touch
Have a question about our products or services? We're here to help. Reach out to us via phone, email, WhatsApp, or fill out the form below.
Contact Information
Choose your preferred way to reach us
Phone
0321 9666000Headquarters
Hall 13, Al Ghani Industrial Estate, Lahore, Pakistan
Global Site Offices
Tianjin, China | Dubai, UAE | Johannesburg, South Africa | Maryland, USA
Working Hours
Mon – Sat: 8:00 AM – 6:00 PM
Quick Response
We aim to respond to all inquiries within 24-48 business hours. For urgent matters, please call or message on WhatsApp.
Send us a Message
Fill out the form below and we'll get back to you shortly.
Frequently Asked Questions
Find answers to common questions about our products, ordering, and delivery
What are your minimum order quantities (MOQ)?
Our MOQ varies by product category and supplier. For metals, typical MOQ is 500-1000 kg. For inks and coatings, it ranges from 50-200 liters. For plastics, MOQ is typically 500 kg. Please contact us for specific product requirements, as we may negotiate on larger orders.
What is your typical delivery timeframe?
Most orders ship within 7-10 business days. Delivery to Lahore and major cities takes 2-5 business days via our logistics partners. International delivery depends on your location and customs clearance. We can arrange expedited shipping upon request.
Do you offer product samples?
Yes, we provide samples for most products. Sample quantities and shipping costs may apply for larger items. Please contact us with your specific requirements, and we'll provide a quotation for samples.
What payment terms do you offer?
We accept bank transfers, wire transfers, and letter of credit (LC). For established customers, we may offer 30-60 days net terms. Bulk orders and long-term partnerships can be negotiated separately. 50% advance payment is standard for new customers.
Are your products certified?
Yes, all our products comply with international standards (ISO, ASTM, EN). As an authorized Marabu agent, we supply genuine certified products. We provide certificates of analysis and compliance documentation upon request.
Find Us on the Map
Visit our office in Lahore
Location Radar
Hall 13, Al Ghani Industrial Estate, Lahore, Pakistan